Practice Policies

The standard meeting time for psychotherapy is 50 minutes. It is up to you, however, to determine the length of time of your sessions. Requests to change the 50-minute session need to be discussed with the therapist in order for time to be scheduled in advance.

Cancellations and the re-scheduled session will be subject to a charge of $75 if NOT RECEIVED AT LEAST 24 HOURS IN ADVANCE. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time.

TELEPHONE ACCESSIBILITY

If you need to contact me between sessions, please leave a message on my voicemail. I am often not immediately available; however, I will attempt to return your call within 24 hours. Please note that Face-to-face sessions are highly preferable to phone sessions. However, in the event that you are out of town, sick or need additional support, phone sessions are available. If a true emergency situation arises, please call 911 or any local emergency room.

SOCIAL MEDIA AND TELECOMMUNICATION

Due to the importance of your confidentiality and the importance of minimizing dual relationships, I do not accept a friend or contact requests from current or former clients on any social networking site (Facebook, LinkedIn, etc). I believe that adding clients as friends or contacts on these sites can compromise your confidentiality and our respective privacy. It may also blur the boundaries of our therapeutic relationship. If you have questions about this, please bring them up when we meet and we can talk more about it.

ELECTRONIC COMMUNICATION

I cannot ensure the confidentiality of any form of communication through email and text messages. By signing below you are consenting to using email to communicate on issues regarding scheduling or cancellations, and therapeutic content. Please note that while I may try to return messages in a timely manner, I cannot guarantee an immediate response.

SMS POLICY AND TCR REGISTRATION

To ensure compliance with carrier regulations and provide the best messaging experience, Buxani Counseling Care participates in The Campaign Registry (TCR). TCR is a centralized database used by carriers to register business SMS campaigns, promoting transparency and preventing unwanted messages.

By opting into SMS communication with us, you agree to the following:

1. Opt-In: By providing your phone number, you consent to receive messages regarding scheduling or cancellations and therapeutic content messages from Buxani Counseling Care.

2. Message Frequency: You may receive recurring messages based on your preferences and engagement.

3. Opt-Out: You can stop receiving messages at any time by replying STOP to any message.

4. Help: If you need assistance, reply HELP to any message, or contact us at admin@buxanicare.com or 786-808-4673 for support.

5. Message and Data Rates: Standard carrier charges may apply. Check with your carrier for details.

6. Privacy: Your information will be handled in accordance with our https://buxanicare.com/privacy-policy/.

For any questions about our SMS policy or TCR compliance, feel free to reach out to us at admin@buxanicare.com or 786-808-4673.

MINORS

If you are a minor, your parents may be legally entitled to some information about your therapy. I will discuss with you and your parents what information is appropriate for them to receive and which issues are more appropriately kept confidential.

TERMINATION

Ending relationships can be difficult. Therefore, it is important to have a termination process in order to achieve some closure. The appropriate length of the termination depends on the length and intensity of the treatment. I may terminate treatment after appropriate discussion with you and a termination process if I determine that the psychotherapy is not being effectively used or if you are in default on payment. I will not terminate the therapeutic relationship without first discussing and exploring the reasons and purpose of terminating. If therapy is terminated for any reason or you request another therapist, I will provide you with a list of qualified psychotherapists to treat you. You may also choose someone on your own or from another referral source.

Should you fail to schedule an appointment for one month, unless other arrangements have been made in advance, for legal and ethical reasons, I must consider the professional relationship discontinued and will discharge you.

Should you have recurring appointments and cancel three consecutive appointments, I will discontinue your future recurring appointments. You can always call and schedule when you are ready.